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News & Updates sent October 20, 2021

Posted on October 20th, 2021

Dear College Community,

We are mid-week of the second week in ctcLink. As with any new system, we’ve encountered successes, but we also experienced unanticipated issues and challenges—some of which have been out of our control.

The important thing is that everyone has approached these issues and challenges with a collaborative, problem-solving attitude, and we are making progress. People are becoming more familiar with the new ctcLink environment, using the ctcLink web pages for reference and resources, and issues are being successfully addressed.

EMPLOYEE ACTIVATION

Special thanks to everyone who directly supported the activation of ctcLink accounts and answered the multitude of questions related to timesheet submissions. Our IT Helpdesk, HR and Payroll teams were amazing! Your dedication, professionalism, and resilience make us proud.

For employees and supervisors, you did a great job submitting and approving the first timesheet submission last Friday, Oct. 15! We already have lessons learned, and the IT Helpdesk and project teams are drafting notes to share about ways to improve for future timecard submissions.

1st PAYROLL SUCCESS!

We have great news, last night Payroll reported that they have successfully completed and submitted Skagit’s first payroll. Please help me in congratulating the Payroll and HR teams on completing this gargantuan task.

CtcLink PRODUCTION ENVIRONMENT SERVICE DISRUPTION

Later this week, we will have two system outages as the DG5B schools start their Go-Live process. ctcLink will be offline:

  • Thursday, October 21, from 9:00 p.m. – Friday, October 22 at 4:00 a.m.
  • Friday, October 22 from 3:00 p.m. – Monday morning, October 25th

As an enterprise, web-based system, we will have regular system outages for functionality and security updates.

BUSINESS OFFICE

Next week many of the Business Office functions will start to Go-Live.  The Business Office team is working diligently to prepare a FAQ document to answer many of the questions they anticipate about purchasing, payables, and travel.  Prior to submitting any of these items, please review the FAQ page located under the heading Business Office on the web page employee self-service tutorials and help resources. This same FAQ document can also be found on the Business Office Portal, under ctcLink Documents & Information.

WHAT’S HAPPENING THE WEEK OF OCT. 25-OCT. 29

Students

Students can begin activating their ctcLink accounts on Oct. 25.

Zoom information sessions will be available for students; more details will be made available next week.

Students can still access some of their information in legacy at these links:

Employees

Timecard deadlines: For the October 16-31 pay period, we have another early timesheet deadline due to the conversion activities happening at other colleges. Employees must submit time by 3:00 pm on Thursday, October 28. Managers have until 5:00 pm on Friday, October 29, to approve.

Employee and Job Changes: Beginning October 25, Human Resources will begin accepting employee and job changes. Job changes cannot occur in the middle of a pay period and will be processed for a November 1 effective date, when possible. Changes not processed for November 1 will be processed for a November 16 effective date.

New Hires: New hires can no longer begin work in the middle of a pay period. Hourly, student and associate faculty new hires can begin working on November 1 if they have been approved by Human Resources. Individuals who have not yet been approved cannot begin working until approved by Human Resources, and their start date will be the beginning of the next pay period (1st or 16th of the month).

Still Need Help?

Don’t forget to access the ctcLink How Will I… ? section of the website. We’ve developed a web page with employee self-service tutorials and help resources. Topics range from updating your personal employee information to time and leave reporting. Please visit the web page for step-by-step tutorials and guides.