News & Updates sent October 12, 2021
Welcome to day 2 on ctcLink! Today we will begin focusing on employees activating their ctcLink account.
Today: Activate Your ctcLink Account
Step-by-step resource guides are available on our Employee Self-Service Tutorials and Help Resources webpage, including how to activate your ctcLink Account.
To access your ctcLink account please follow the above guide to activate your account. Then use the ctcLink Login link listed in the activation guide and on the Employee Portal.
HOW TO GET HELP WITH ACCOUNT ACTIVATION
If you encounter technical problems while trying to activate your account, please contact the IT Helpdesk at IT.HelpDesk@skagit.edu or by phone: 360-416-7766. We also have an open drop-in help session Wednesday, Thursday, and Friday from 9am – 4pm via Zoom.
EMPLOYEE INFORMATION
Employees should review their information, but not make changes at this time. If you identify critical payroll changes for the 10/25/21 paycheck that can’t wait for the 11/10/21 paycheck, email HR@skagit.edu. If you need to set-up a direct deposit account because your account is incorrect or missing, or you were notified that your credit union deduction needs to be changed to a direct deposit account, email HR@skagit.edu before making those changes. Please do not submit W-4 changes right now. This can be done in future pay periods.
HR is still working to verify that all employee job information is correct, so please do not submit timesheet information today. If timesheets are submitted too early, they could contain incorrect job information. There will be support sessions to help employees and managers with time and absence reporting starting on October 13, 2021.
PERMISSIONS & SECURITY
CtcLink Security Changes: if you are unable to access a process in ctcLink, please contact the IT Helpdesk to request a security change at IT.HelpDesk@skagit.edu or by phone: 360-416-7766.
ctcLINK SUPPORT SESSIONS FOR SVC PROJECT STAFF
Staff across many departments are working in all-day training sessions this week with the SBCTC support team. We appreciate everyone’s patience as our enrollment, advising, admissions, payroll and HR, financial aid, finance, and cashiering offices continue their all-day work with SBCTC.
STUDENT EMPLOYEES
For purposes of payroll, please encourage student employees to also activate their ctcLink account today and submit any time worked between Oct. 1-Oct. 15 through their ctcLink account starting October 13. The account activation process is the same for student employees as all employees.
Note: Student employees who activate their accounts this week as employees also see (and activate) their student self-service.
ONE LAST THING
When you activate your account, a pop-up window will present your new ctcLink ID number. Write it down, it will not be shown again. If you forget your ctcLink ID number, contact the IT Help Desk. Thanks everyone!