Email to Students: September 29, 2021
ctcLink is coming to SVC! Important Dates Enclosed
Hello Student,
We are excited to announce that new and improved student self-service tools will be available to you on Oct. 25, 2021!
In the new ctcLink system college services such as registering for classes and updating your student information will be more user-friendly. There is no expected disruption to classes or the Canvas platform during the transition to ctcLink.
Start Learning About ctcLink
We encourage you to start learning more about how to use ctcLink by visiting the following webpages:
You Will Have Help
On Monday, Oct. 25, you will begin to use ctcLink. You’ll receive more information over the next few weeks to help prepare for this change. IT staff will be on standby to assist with technical issues. Online help and support—both self-service tutorials and Zoom meetings will also be available. Watch your email for details. Please note: To make changes to your student record between now and going live in ctcLink on Oct. 25, you will need to work with staff to make updates and will not be able to view those updates until Oct. 25. Any updates to your Canvas courses may be delayed during the transition.
You Will Receive a New Student ID Number
To activate your new ctcLink account in October, you will enter your existing SID to receive your new ctcLink identification number. Be sure to write down or take a screenshot of your new ID number when you get it and keep it in a safe place. For assistance with taking a screenshot on your computer, watch this short YouTube video. With this you will have one ID number to access your information across Skagit Valley College as well as across the Washington community and technical college system. Your ID and records will follow you within the community and technical college system.
Important Dates Below:
As SVC transitions to our new ctcLink data systems, some departments will be operating with limited services or closures between October 11 – 25. Please note the following temporary schedule changes in Enrollment Services and Financial Aid as we work to get our new systems up and running to serve you better:
- Oct. 11: Closed
- Oct. 12 – 14: Open 1:00-4:00pm; Note: Whidbey Financial Aid will be closed 10/11 – 10/14 for cross-training on the MV Campus.
- Oct. 15: Financial Aid Closed; Enrollment Services available remotely 9:00AM – 12:00 noon
- Oct. 18: Open 9:00AM – 4:00PM
- Oct. 19: Financial Aid Open 9:00AM – 4:00PM; Enrollment Services Open 1:00PM – 4:00PM
- Oct. 20: Financial Aid Open 12:00PM – 4:00PM; Enrollment Services Open 9:00AM – 4:00PM
- Oct 21: Financial Aid Open 9:00AM – 4:00PM; Enrollment Services Open Remotely 1:00PM – 4:00PM
- Oct. 22: Open 9:00AM – 12:00 noon (remote services only)
Please also note that Cashiering services will be closed Oct. 11 – 22, and reopening on Oct. 25 with limited in-person services available Monday – Wednesday, 9:00AM – 4:00PM.
Be on the lookout for more emails regarding the transition and keep an eye on the ctcLink website for updates. We look forward to making sure that ctcLink is a rewarding and meaningful part of your SVC experience!
For alerts regarding ctcLink, you are invited to follow the SVC ctcLink Twitter page: https://twitter.com/ctcLinkSVC. Questions regarding this message can be sent to ctcLinkInfo@skagit.edu.