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ctcLink Office Closures and Limited Service Hours

As we transition, these offices will be operating with limited services or closures between October 11-25 on both the Mount Vernon and Whidbey Island Campuses.  

Enrollment Services and Financial Aid 

  • Oct. 11: Closed 
  • Oct. 12 – 14: Open 1:00-4:00pm Note: Whidbey Financial Aid will be closed 10/11 – 10/14 for cross-training on the MV Campus. 
  • Oct. 15: Financial Aid Closed; Enrollment Services available remotely 9:00AM – 12:00noon 
  • Oct. 18: Open 9:00AM – 4:00PM 
  • Oct. 19: Financial Aid Open 9:00AM – 4:00PM; Enrollment Services Open 1:00PM – 4:00PM 
  • Oct. 20: Financial Aid Open 12:00PM – 4:00PM; Enrollment Services Open 9:00AM – 4:00PM 
  • Oct 21: Financial Aid Open 9:00AM – 4:00PM; Enrollment Services Open Remotely 1:00PM – 4:00PM 
  • Oct. 22: Enrollment Services available remotely 9:00AM – 12:00noon 

Note: Whidbey Financial Aid will be closed 10/11 – 10/14 for cross-training on the MV Campus. Cashiering services will be closed Oct. 11 – 22, and will reopen on Oct. 25 with limited in-person services available Monday – Wednesday, 9:00AM – 4:00PM. 

Business Office and Cashiering 

  • Monday, Oct. 11 – Friday, Oct. 22: Closed with limited response to emails/phone calls.  
  • Monday, Oct. 25: Re-open cashiering office, but on limited in-person schedule of Monday – Wednesday 9:00 AM – 4:00 PM. Regular Remote business hours. 

Human Resources 

  • Monday, Oct. 11: Closed.  Limited response to email/phone inquiries. 
  • Tuesday, Oct. 12: Closed.  Limited response to email/phone inquiries. 
    • If employees begin accessing timesheets on October 12, HR will offer services related to submitting timesheets and absence requests. 
  • Wednesday, October 13 – Tuesday, October 19: Minimal services offered in order to process payroll.  This includes timesheets, absence requests, any payroll concerns/changes, and assistance with ESS and MSS for those changes.  New hire processing already in progress will continue for an October 18 start date. 
  • Wednesday, October 20 – Friday, October 22: Limited services by appointment / Zoom only.  New hire processing will begin for a November 1 start date. 
  • Monday, October 25: Regular remote business hours. 
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