News & Updates sent October 1, 2021

Posted on October 1st, 2021

Dear College Community,

We go live on ctcLink in 10 days! I can’t believe it – it is finally here! I am excited and nervous at the same time. I hear many of you are feeling this way, too.

I have received many questions about what will happen with students. Please remind students that their classes and Canvas will NOT be interrupted. Students will be able to activate their account in ctcLink on Oct.25. They will receive more information over the next few weeks to help them prepare for this change. IT staff will be on standby to assist with technical issues. Online help and support—both self-service tutorials and Zoom meetings will also be available.

In preparation for ctcLink we are now processing enrollment changes differently. If students want to add or drop a class for Fall quarter, please direct them to https://secure.skagit.edu/AddDrop.

Services that rely on student records, e.g., registration, admissions, financial aid, etc., will have office closures or offer limited-service hours during this time.

I know you all do this already, but I want to remind you to please let students know we care about them and will do everything we can to support them during this transition. Please also reassure our students that this change is going to make the logistics of being a Skagit Valley College student so much better!

Deadlines

As we are in the height of go-live preparations, I thought it would be good to remind you of the important deadlines again:

Current legacy system will be unavailable: Thursday, Oct. 7 – Sunday, Oct. 10.
Go-Live – Oct. 11
Employees Activate ctcLink Account – Tuesday, Oct. 12
Students Activate ctcLink Account – Monday, Oct. 25
Students begin to Register for Winter Quarter – Monday, Nov. 1

Some departments will be operating with limited services or closures between October 11- 25. Please note the following temporary schedule changes:

Enrollment Services and Financial Aid

Oct. 11: Closed
Oct. 12 – 14: Open 1:00-4:00pm Note: Whidbey Financial Aid will be closed 10/11 – 10/14 for cross-training on the MV Campus.
Oct. 15: Financial Aid Closed; Enrollment Services available remotely 9:00AM – 12:00noon
Oct. 18: Open 9:00AM – 4:00PM
Oct. 19: Financial Aid Open 9:00AM – 4:00PM; Enrollment Services Open 1:00PM – 4:00PM
Oct. 20: Financial Aid Open 12:00PM – 4:00PM; Enrollment Services Open 9:00AM – 4:00PM
Oct 21: Financial Aid Open 9:00AM – 4:00PM; Enrollment Services Open Remotely 1:00PM – 4:00PM
Oct. 22: Enrollment Services available remotely 9:00AM – 12:00noon

Please also note that Cashiering services will be closed Oct. 11 – 22, and will reopen on Oct. 25 with limited in-person services available Monday – Wednesday, 9:00AM – 4:00PM.

Human Resources

Monday, Oct. 11: Closed. Very limited response to email/phone inquiries.
Tuesday, Oct. 12: Closed. Very limited response to email/phone inquiries.
Wednesday, Oct. 13 – Tuesday, Oct. 19: Minimal services offered in order to process the 10A payroll. This includes timesheets, absence requests, critical 10A payroll concerns/changes, and assistance with ESS and MSS for those changes. New hire processing already in progress will continue for an October 18 start date.
Wednesday, Oct. 20 – Friday, Oct. 22: Limited services by appointment / Zoom only. New hire processing will begin for a Nov. 1 start date.
Monday, Oct. 25: Regular remote business hours.

As always, I appreciate you and the work you do. I especially appreciate the way we all collaborate to make a difference in our students’ lives and in our community!