Tips for Making Payments in ctcLink

Some students are encountering an issue in ctcLink where they are unable to make a credit card payment for tuition and fees.

Try this first: 

• Use a web browser instead of the mobile app, and go to gateway.ctclink.us to login and pay. 
• Use the Firefox or Safari browsers (instead of Google Chrome). 
• Turn off the pop-up blocker on your browser.
• Try clearing your browser’s cache.

Try this second:

If you are using Chrome 80 and using another browser such as Firefox of Safari doesn’t work, you can try the following process offered by the SBCTC:

1. In your Chrome browser, go to: chrome://flags

2. Set “SameSite by default cookies” to Disabled

3. Set “Cookies without SameSite must be secure” to Disabled

Try this last:

If you continue to have problems, we encourage you to reach out to the cashiering office. 

• Mount Vernon Cashier: 360.416.7805
• Whidbey Island Cashier: 360.679.5353